Retainer deposits and payments are non-refundable. A fifty percent (50%) retainer deposit is required. Balance is due at pick up for all cakes except wedding cakes and promotional cakes, which are due in full prior to pick up. Wedding cakes – deposit of half and balance due one week before wedding date.

Cancellation or changes to a cake order requires two weeks notice. If you need to cancel within the two-week period your retainer deposit is non-refundable. All monies can go towards a future cake order if the date is available, in which you have up to 6 months to change the date. If flowers or other items for your cake have already been made you will be charged for those items, which will be taken out of your deposit.

Orders not picked up within 2 hours of scheduled pickup time without prior notice will be forfeited. No refund will be issued.

In the event that I am severely ill I will notify you as soon as I am able to, to cancel the order. Your deposit will be given back to you.

Pictures will be taken of all cakes for advertising purposes and will be posted to social media sites, websites, and marketing material without compensation to you.

We will do our best to replicate inspiration photos, however custom cakes are handmade and exact replication cannot be guaranteed. Colors, details, and proportions may vary.

Cake colors will be matched as close as possible to your request. Colors vary with buttercream and fondant so matching may not be exact. Gold and glitter on cake is non-toxic. Consumption in large amounts is not advised. We do offer edible glitter which is not as vibrant.

Fondant cakes need 2–3 weeks notice. All cake orders require a deposit of half with the balance paid in full via cash or approved payment method upon pick up. Wedding cakes must be paid in full one month prior to event date.

Refunds will not be issued based on flavor or taste preference. All sales are final once the order is picked up or delivered.

Tier cakes have non-edible pieces (dowels, plastic support rods). Do not shove anyone's face into the cake. Rhinestones or pins on cakes are not edible.

Rental deposit returned in full if not damaged and returned within 48 hours. A $20 late fee per day for late returns. Damage to rental items will result in a fee based on repair or replacement cost.

Please be punctual. If you pick up the cake, you assume all liability once it leaves. Cake must be placed on a flat surface. Wedding delivery starts at $75+. Not responsible for damage after delivery or damage caused by potholes/road conditions during delivery. Buttercream cakes should be refrigerated.

All treats, cake jars, and cinnamon buns are made fresh to order and should be consumed within 24–48 hours of pickup. Items must be refrigerated after pickup to maintain freshness and prevent spoilage. Do not leave treats, cake jars, or cinnamon buns at room temperature for extended periods. Irresistible Delights is not responsible for any spoiled, melted, or damaged items once they have left our care. Proper storage after pickup is solely the responsibility of the customer.

We are not responsible for allergic reactions (gluten, milk, sugar, nuts, citrus, soy, wheat) from you or your guests. You agree to notify guests of this risk and hold us harmless.

Flowers are not food products and may contain contaminants. We try to protect the cake by adding a barrier between the cake and stem, however we cannot control pesticides that may be on flowers.

Do not leave cake or treats in cars or high temperatures as it will melt or damage the product. Not responsible for cakes or treats damaged by heat.

Performance is subject to Acts of God and causes beyond our control. We cannot control the weather so in the event that a hurricane or tornado occurs, your event date should be moved to another date within 6 months. Deposit is non-refundable.

Balloons should not be kept in a car or hot environment as they can deflate or burst. We are not responsible if your balloon flies away due to your own negligence. Keep sharp objects away from balloons as they will burst.

Full payment is required at the time of ordering for all treat, cake jar, cinnamon bun, and cookie orders. For large catering orders, a fifty percent (50%) deposit is required to secure your date, with the remaining balance due at the time of pickup or delivery. Catering order minimums are determined by Irresistible Delights at the time of booking.

Due to the custom and perishable nature of these items, all sales are final once payment is made. No refunds will be issued. If you need to change your pickup date, please notify us at least 48 hours in advance and we will do our best to accommodate, subject to availability.

All balloon basket orders are final sale. No refunds will be issued once an order is placed. If you need to reschedule, you may transfer your order to a new available date within 6 months of the original pickup date, subject to availability. No cash value will be given for unused orders.

By placing an order with Irresistible Delights, you agree to contact us directly to resolve any concerns or disputes before initiating a chargeback or credit card dispute with your bank or payment provider. We are committed to making things right and will work with you in good faith. Initiating a chargeback without first contacting us is a violation of these Terms & Conditions. You may be held responsible for any fees, costs, or losses incurred as a result of a fraudulent or unwarranted chargeback, and we reserve the right to pursue collection of those amounts.

Thank you for choosing our store for your crafting templates, digital downloads, and custom-designed items. We take pride in offering original, high-quality digital files that can help bring your creative visions to life. Please take a moment to carefully review our store policies before purchasing.

All of our digital designs and templates are original creations and are the intellectual property of this store. By purchasing from us, you are granted personal and small business commercial use rights to the files.

You may:

• Use the digital designs for personal projects or custom crafts.
• Incorporate the files into handmade items or physical products that you create and sell (e.g., shirts, mugs, tumblers, planners, etc.).

You may not:

• Resell, redistribute, share, or gift the digital files in any format.
• Upload the files to any website for download, including marketplaces like Etsy, Creative Fabrica, Design Bundles, etc.
• Claim the designs as your own or modify them for resale as digital downloads.

Unauthorized reproduction, redistribution, or resale of these digital designs is strictly prohibited and may result in legal action.

All products sold in our store are digital downloads only. You will not receive any physical items. Upon completing your purchase, you will receive access to download the files in the format specified (such as PNG, SVG, PDF, etc.). Make sure you have the necessary software and skills to use the file formats provided. We are not responsible for user errors or incompatibilities with your equipment or software.

Due to the nature of digital products, all sales are final. We do not offer refunds, returns, or exchanges on any digital downloads or custom-made designs. Please ensure that you review product descriptions carefully and reach out with any questions before making a purchase.

Customer satisfaction is very important to us. If you experience any issues with your digital download — such as corrupted files, incorrect format, or missing components — please contact us promptly. We will do our best to resolve the issue in a timely and professional manner, whether that includes sending corrected files, offering alternate formats, or walking you through download steps.

We appreciate your business and thank you for respecting our policies, designs, and creative work. By purchasing from our store, you acknowledge and agree to all of the terms stated above.

Last updated: May 2026

When you place an order, sign up for our Sweet List, or contact us, we may collect your name, email address, phone number, event details, and order information. We do not collect or store your payment card information — payments are processed securely through third-party payment providers.

We use your information to process and fulfill your orders, send order confirmations and invoices, contact you about your order details or pickup, and send occasional promotional emails if you've joined our Sweet List. You can unsubscribe from marketing emails at any time.

We do not sell, rent, or trade your personal information to any third parties. Ever.

Our website uses a small number of trusted services to operate, including email delivery and order management tools. These services have their own privacy policies and handle your data securely.

As stated in our Terms & Conditions, photos of completed orders may be used for marketing purposes on social media and our website.

We take reasonable steps to protect your personal information. However, no method of transmission over the internet is 100% secure.

If you have any questions about this Privacy Policy, contact us at irresistible_delights@yahoo.com or call 754-800-CAKE.